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When unexpected needs arise, we step up in the community to help. Consumer Care Resources provides funding for atypical expenditures necessary to meet the extraordinary needs of adults, children, and their family served through NLHSD Community Behavioral Health Clinics or contracted programs. With timely access to vital services or goods, everyone in our community can be healthy and safe. This program helps clients get access to resources they need that may not be typically provided by other programs.

We work with clients in this program to increase their level of functioning so they thrive within the community. NLHSD’s primary strategy is to maximize the opportunities and potential for adults to achieve their highest possible quality of life.

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“Consumer Care Resources is a wonderful program to help serve clients referred through the Northwest Louisiana Human Services District with financial assistance for uncommon expenditures necessary to meet extraordinary needs as well as providing transportation for non-Medicaid recipients to and from their behavioral health appointments.” – Jamie Jones, Chief Financial Officer

Key Outcomes

These are the key outcomes we strive to accomplish for this program:
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Support adults in becoming active, informed decision makers on behalf of themselves and/or their families

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Therapeutic or recreational activities or education that will support consumers or their families

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Direct transportation and funds for public transportation when there are no other means available